Due to the perishable and custom nature of our products, Dreamcream does not offer returns or refunds for change of mind or cancellations.
Deposits are strictly non-refundable under all circumstances.
In the rare event of a fault or error on our part, please contact us within 24 hours of collection or delivery with clear photos and details. Any resolution, including a partial refund or replacement, will be at the sole discretion of Dreamcream.
Dreamcream is not responsible for any damage that occurs after the order has been collected or delivered, including damage resulting from transport, handling, or storage.