Frequently Asked Questions
Where are you located?
Dreamcream by Ammara Omair is based on Latham Street, Werribee, Victoria.
How far in advance should I place my order?
I highly recommend booking at least 2-3 weeks in advance. Custom cake bookings often fill weeks ahead, so I encourage reaching out as soon as you have your event date confirmed. For weddings and larger events, 4-6 weeks notice is ideal.
Can I place a last-minute order?
I may occasionally be able to accommodate shorter timelines depending on availability. Please email all enquiries at hello@dreamcreambyammara.com.au before placing an order online.
What cake flavours do you offer?
I offer a selection of signature flavours including Classic Vanilla Sponge, Chocolate Mud, Red Velvet, Oreo Sponge, Vanilla Raspberry Sponge, and Strawberry Sponge. Seasonal flavours may also be available throughout the year.
How is pricing determined for custom cakes?
Pricing is based on cake size, flavour, design complexity, and finishing details. A personalised quote will be provided once we discuss your vision and requirements.
Do you offer allergen-free or dietary-specific cakes?
Unfortunately, I currently do not offer allergen-free bakes. However, all cakes are halal suitable.
Do you offer delivery?
Yes, delivery is available subject to availability and delivery fees.
Do you offer pickup?
Yes, pickup is available from Werribee by appointment only. Pickup details will be provided once your order is confirmed.
Can I make changes to my website order?
Minor adjustments may be possible depending on the stage of your order. Please include all important requests in the notes section on the product page when placing your order.
Do you require a deposit for custom cakes?
Yes, a 50% non-refundable deposit is required to secure your booking. Orders are only confirmed once payment has been received.
How should I store my cake?
Cakes should be kept refrigerated until required. For the best flavour and texture, I recommend allowing your cake to sit at room temperature for 1-2 hours before serving. Care instructions will also be provided with your order.
How should I transport my cake?
Cakes should always be transported on a flat surface, ideally on the floor of your vehicle with air conditioning on during warmer weather. Please drive carefully and avoid sudden braking or sharp turns, as Dreamcream is not responsible for any damage once the cake has been collected or delivered.
Can I see examples of your work?
Absolutely. You can view my latest creations on Instagram and Facebook @dreamcream_ao, where I share the refined and minimal designs behind Dreamcream cakes.